Support

Need help with SHOCK? Start here.

How to get help

SHOCK is currently in private testing. The fastest way to get help is to contact the person who invited you / sent you the download link.

If you’re the app owner, this page is meant to satisfy the “Support URL” requirement for app distribution and review.

Can’t sign in: double check your username/password and try again.
Not receiving shocks: make sure notifications are enabled for SHOCK in your phone settings.
Audio not playing: try turning off Silent Mode and raising volume.
App feels stuck: fully close the app and reopen it.

If you feel uncomfortable with another user’s behavior, you can block/report them inside the app.

Tip: For Apple submission, you can use this page as your Support URL:

/support